Privacy Policy

Last updated: 1/6/2025

​

With Arte and Gusto Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights under UK GDPR and EU GDPR where applicable.

We provide independent property advisory services for international clients purchasing properties in Italy and Spain. We do not operate as estate agents and we do not use social media platforms such as Instagram to promote clients or properties, ensuring full confidentiality at all times.

​

1. Information We Collect

We may collect and process the following personal data:

• Full name

• Email address

• Phone number

• Country of residence

• Property preferences and project details

• Budget, timeframe and enquiry notes

• Communication preferences

• Any information you provide through our enquiry forms or email

• Technical data (IP address, browser type, site usage analytics)

​​

This information is collected when you submit an enquiry, complete a form, sign up for updates, or contact us directly.

​

2. How We Use Your Information

We use your data to:

• Respond to enquiries and provide requested services

• Assess your needs and offer tailored advisory support

• Manage communication and appointments

• Maintain internal records and client files

• Improve our website and user experience

• Comply with legal obligations

​​

We do not sell or share your data with third parties for marketing purposes.

​

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent — when you submit a form or request contact

• Contract — when providing advisory services you have engaged us to deliver

• Legitimate interest — to operate and improve our business

• Legal obligation — for compliance with regulatory or tax requirements

​

4. Sharing Your Information

We may share limited information with:

• Professional partners assisting in property evaluation (e.g., architects, surveyors, legal advisors)

• Service providers who securely host our website or email systems

These parties are required to handle your data confidentially and in compliance with GDPR.
We do not share information with property sellers, agents, or any social media platform.

​

5. International Transfers

As our services involve properties in Italy and Spain, some data may be processed outside the UK.
When doing so, we ensure that appropriate safeguards are in place, in line with GDPR standards.

​

6. Data Retention

We keep personal data only for as long as necessary:

• Enquiry data: up to 12 months

• Client records: up to 7 years (legal requirement)

• Website analytics: 26 months (depending on the tool used)

You may request deletion at any time unless retention is legally required.

​

7. Your Data Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to processing

• Request data transfer

• Lodge a complaint with the ICO (UK) or your relevant authority

To exercise your rights, contact us at:  witharteandgusto@gmail.com
 

8. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance. You can manage cookie preferences through your browser settings.

​

9. No Social Media Data Collection

We do not use Instagram, Facebook, or other social platforms to promote clients or properties.
We do not collect or process any personal data through social media.

​

10. Security Measures

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

​

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised “Last updated” date.

​

12. Contact Us

For questions about this Privacy Policy or your data rights, please contact:

With Arte and Gusto Ltd
Email: witharteandgusto@gmail.com